Operation restored and tested
A Samsung washer would not power on. Diagnosis identified a failed fuse on the main control board; the fuse was replaced and operation was tested successfully. Control-board work requires a qualified technician.
KONGRA LLC · Property Management
Repair & Maintenance Vendor for Property Managers
KONGRA acts as a reliable, documented maintenance vendor for property managers, hotels and apartments across the Bay Area.
- Work-order coordination
- Written estimates
- W9 / COI on request
Choose your next step
A service process built around your property.
Clear access arrangements, approval requirements and documentation — for one work order or an equipment portfolio.
Work orders
Set out the equipment issue, site access and who approves the proposed repair.
Work-order processTenant coordination
Coordinate access and availability while keeping the property contact informed.
Tenant coordinationPortfolio maintenance
Start with an asset list and discuss a separately defined maintenance arrangement.
Maintenance planningCapabilities
What we offer property managers
- Work orders
- Tenant coordination
- Photo documentation
- Written estimates before repair
- Invoices
- W9 available upon request
- COI / insurance documents available upon request
- High-end appliances
- Commercial equipment
- HVAC / refrigeration
- Electrical troubleshooting within legal scope
Preparing an asset list before requesting a maintenance proposal makes the scope easier to price. The blank equipment and maintenance planning worksheet gives your team a place to record each unit, its backup and the access window.
Shared laundry
Coordinating shared-laundry work orders
Washer and dryer complaints arrive as distinct work-order symptoms: a washer that leaks, will not drain or will not spin is a different job from a dryer that will not heat or will not start. The workflow KONGRA offers is to record the equipment identity, the symptom and the cycle stage where it happens, coordinate safe access and tenant availability, and return written completion findings for the file. Planned maintenance is scoped separately after a paid assessment.
Examples of documented laundry work
Examples from individual service visits; a maintenance agreement is scoped separately.
Inspection findings; cleaning cycle recommended
A Whirlpool WTW4950XW3 was reported for a burning smell. All diagnostic test cycles passed, the smell was not reproduced and the drive operated normally. A cleaning cycle was recommended, and a later follow-up recorded the customer reporting normal operation with no further issues.
Guides for shared-laundry complaints: washer leaking during spin and dryer taking too long to dry.
Related pages
FAQ
Frequently asked questions
Do you work with property managers?+
Yes. Work orders, tenant coordination, photo documentation, written estimates, invoices, W9 and COI on request.
Do you provide invoices, W9 or COI?+
Yes. Invoices are provided on completion. W9 and COI available on request.
What equipment do you cover?+
High-end appliances, commercial equipment, HVAC and refrigeration.
Before your visit
Send the work order. Set the next step.
Include the property contact, equipment, symptoms, access window and approval requirements. Vendor documentation is available on request.