Explore services
Selected light production · Conveyors · Drives · Controls
View Industrial & AutomationExplore services
Multi-unit · Portfolio vendor · Hotels · Facilities
View B2B / FacilitiesExplore services
RFQ / RFP scopes · Teaming · Maintenance agreements
View Contracts & ProcurementKONGRA LLC · Dough production
Somerset and other commercial dough equipment, assessed by model and symptom. Clear documentation for bakery and pizzeria teams before parts or repair work are approved.
Independent service in San Jose, Los Gatos and the Bay Area. Model coverage and diagnostic fees confirmed before scheduling.
The supplied photograph documents a Somerset dough-processing machine with a roller opening and long work surface. A readable data plate is needed to establish whether it is a sheeter, roller or conveyor-equipped moulder. No fault or completed repair is claimed for this photographed machine.
The CDR-100 and CDR-2000 manuals below explain their own machine families only. The CDR-170 is included as a separate conveyor-equipped moulder reference, not as a confirmed identification. Matching only the front logo is not enough to order a belt, scraper, drive or safety component.
Send the complete plate, an overall machine photograph and the symptom before a visit. Note whether the issue appears with empty rollers, during a dough pass, after cleaning or when changing thickness. These observations help define a useful diagnostic scope without reaching into the mechanism.
Service concerns, not a frequency ranking. Model-specific guidance is separated from general diagnostic planning.
For CDR-100 and CDR-2000, the manuals point to supply, plug, cover, scraper installation and emergency-stop condition. A guard-sensor problem is not permission to bypass it.
Manufacturer troubleshooting · CDR-100 / CDR-2000The CDR-100 manual identifies dough that is too thick for the selected gap, or cold and stiff dough, as possible operating causes. Do not automatically diagnose a worn gearbox.
CDR-100 operations manual · PDF page 4Somerset describes dry scraper-to-roller contact as one possible source. Scraper condition and cleaning are assessed before attributing every noise to bearings or a motor.
CDR-100 / CDR-2000 troubleshooting · PDF page 7Record the product, setting and when the variation starts. KONGRA's assessment separates dough behavior, surface buildup, scraper condition and adjustment response instead of assuming one replacement part.
KONGRA assessment approach · not a diagnosed field faultBelt checks apply only where a conveyor is actually fitted. The CDR-170 is a separate moulder family with a removable conveyor; its layout must not be inferred from CDR-100 or CDR-2000 instructions.
Somerset CDR-170 manufacturer specificationThe CDR-100 manual warns against spray-down cleaning and describes a permanently lubricated mechanism. Cleaning food-contact surfaces is not the same as lubricating a drive. Further wear checks follow the actual machine documentation.
CDR-100 operations manual · PDF pages 6–7Documentation
Model scope is shown with each source. An operating manual is not a substitute for a matching service manual or wiring diagram.
Manufacturer-authored manual L020-030, July 2019, hosted by a distributor. English operation: PDF page 4; cleaning: pages 5–6; troubleshooting: page 7. Applies to CDR-100 only.
Manufacturer-authored L020-190, July 2019, third-party mirror. Front-operated roller; scraper removal/installation on page 6 and troubleshooting on page 7. Applies to CDR-2000 only.
Manufacturer specifications for CDR-2000 and related roller families. Use the full model number to distinguish configuration and power variants.
A different equipment family with a conveyor and pressure plate. Product specification, not a service manual; not proof of the photographed unit's model.
Content reviewed September 28, 2026 · KONGRA LLC · Manufacturer sources and separately identified field records.
Before your visit
Send the brand, model, symptoms and your city. You can email equipment and model-label photos separately when useful.
Have a photo? Email it with your equipment model and request details to help us prepare.
KONGRA reviews bench and floor sheeters, rollers and selected conveyor-equipped dough machinery used in Bay Area bakeries and pizzerias. Brand, exact model, configuration and parts support are confirmed before the service scope is accepted.
The model plate is not visible, so neither model is assigned to the photograph. CDR-100 and CDR-2000 are documented reference families. Conveyor-equipped Somerset moulders are another family and require their own documentation.
No. The Somerset CDR-100 operating manual also links thumping or tearing dough to an unsuitable dough thickness or cold, stiff dough. Persistent noise still needs a model-specific assessment; this guidance does not identify the pictured machine.
No. Somerset distinguishes the permanently lubricated drive from cleaning and scraper care. Follow the matching manual rather than applying generic grease or pressure-washing advice.
No. Stop using a machine that runs with guards removed or has a defective protective device. Keep hands away from rollers and feed openings and arrange qualified service.