Paid diagnostic · Estimate after inspection
K
KONGRA
San Jose · Cold side

Commercial Refrigeration Repair in San Jose

Independent diagnostics and repair for the cold side of San Jose kitchens and retail — walk-ins, reach-ins, prep tables, display cases and ice machines.

Approach

How KONGRA approaches the diagnostic

Refrigeration problems carry an inventory cost the moment they start, so the priority is an accurate answer quickly: what temperature the box is actually holding, and which system is responsible.

The diagnostic measures box and product temperature, evaporator and condenser airflow, coil and defrost condition, door sealing and control behavior — in that order, because most warm-box calls resolve there.

Only when measurements point to the sealed system do we evaluate compressor and system performance, and any refrigerant work is performed within KONGRA's legal scope or coordinated with licensed independent contractors.

For operators, each visit produces documentation: measured values, findings, options and preventive recommendations such as condenser cleaning intervals and gasket replacement.

Common issues

Problems we diagnose

Walk-in running warm
Freezer icing heavily
Prep table not holding temp
Display case fogging or warm
Ice machine low production
Condenser dirty / overheating
Defrost not clearing
Controller alarms repeating
Coverage

Equipment and diagnostic themes

Equipment we cover

  • Walk-in coolers and freezers
  • Reach-in and upright cabinets
  • Undercounter refrigeration
  • Sandwich and pizza prep tables
  • Display and merchandiser cases
  • Commercial ice machines

Diagnostic themes

  • Measured box and product temperature
  • Evaporator and condenser airflow
  • Coil condition and icing pattern
  • Defrost timing and termination
  • Door, gasket and closer condition
  • Sensors, controllers and alarms
  • Drain and condensate path
  • System evaluation where indicated

Refrigerant and sealed-system work is performed only within KONGRA's legal scope or coordinated with properly licensed independent contractors.

Independent service. KONGRA LLC is not affiliated with, endorsed by, or authorized by these manufacturers. Brand names are used only to identify equipment we service.
Documentation

Real equipment, documented diagnostics

Frost accumulation on a refrigeration evaporator coil during inspection.
Diagnostic observation
Evaporator frost pattern documented

Evaporator coil frost pattern documented during refrigeration inspection. Root cause requires on-site measurement.

Commercial Refrigeration Repair
Commercial ice machine bin filled with cube ice during inspection.
Diagnostic observation
Commercial ice machine bin inspection

Commercial cuber ice bin and distribution area documented during inspection. Ice appearance alone does not establish performance.

Commercial Ice Machine Repair

These records document real equipment and inspection findings. They may not represent completed repairs; any unconfirmed outcome is stated as such.

Related services

Reviews

Read customer reviews

FAQ

Frequently asked questions

What refrigeration do you cover in San Jose?+

Walk-in coolers and freezers, reach-in and undercounter cabinets, prep tables, display cases and commercial ice machines.

Our walk-in is warm — is it the compressor?+

Usually not first. Condenser condition, evaporator airflow, defrost behavior, door sealing and controls are measured before any sealed-system conclusion.

Do you perform refrigerant work?+

Refrigerant and sealed-system work is performed only within KONGRA's legal scope or coordinated with properly licensed independent contractors.