Paid diagnostic · Estimate provided after inspection · Special-order parts may require a deposit
San Jose & Bay Area

Engineering-level repair for high-end appliances, commercial equipment & property managers.

Premium diagnostics and repair support for luxury homes, commercial kitchens, refrigeration, HVAC systems and property portfolios in San Jose and the Bay Area.

Engineering-level
Diagnostics
Commercial & luxury
Equipment
W9 & COI
On request
Luxury kitchen with integrated built-in refrigerator, wine column and premium range
On-site
Diagnostic with service data
Services

One vendor across the entire portfolio

Luxury homes, restaurants, commercial kitchens, HVAC and property portfolios — served by a single technical team.

01Service

High-End Appliance Repair

Sub-Zero, Wolf, Miele, Thermador, Viking and more.

02Service

Built-In Refrigeration

Built-in refrigerators, wine columns and ice makers.

03Service

Miele Coffee Machines

Built-in and plumbed Miele coffee system diagnostics.

04Service

Commercial Kitchen Equipment

Ovens, ranges, fryers, warewashing and prep equipment.

05Service

Commercial Refrigeration

Walk-ins, reach-ins, prep tables, ice machines.

06Service

HVAC / Refrigeration

AC, heat pumps, furnaces, condensers, controls.

Why KONGRA

A technical master, not a parts swapper.

Most repair calls fail when symptoms are treated instead of the system. KONGRA focuses on measurement, diagnostics and confirmed repair scope — so parts are replaced based on evidence, not guesswork.

  • Diagnose properly before replacing parts
  • Repair scope confirmed after inspection
  • Instruments and service data on every visit
  • Written estimate before any repair begins
  1. 01
    Symptom

    What the equipment is actually doing — reported and observed.

  2. 02
    System

    Which subsystem, circuit or loop the symptom belongs to.

  3. 03
    Measurement

    Instrument readings — electrical, pressure, temperature, error data.

  4. 04
    Diagnosis

    Root cause confirmed against measurement, not assumed.

  5. 05
    Repair scope

    Written estimate. Parts ordered against a confirmed fault.

Brands

High-End Brands We Service

Independent service. Manufacturer names describe equipment serviced only.

Full high-end coverage

Premium Refrigeration

  • Sub-Zero
    Built-in refrigerators, freezers, wine coolers
  • Liebherr
    Built-in refrigeration and wine storage
  • True Residential
    Premium refrigeration and beverage centers
  • GE Monogram
    Built-in refrigeration and cooking
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Premium Cooking

  • Wolf
    Ranges, ovens, cooktops
  • Thermador
    Ovens, ranges, cooktops, refrigeration
  • Viking
    Ranges, ovens, cooktops
  • Gaggenau
    Ovens, cooktops, refrigeration
  • La Cornue
    Luxury ranges and ovens
  • Hestan
    Premium ranges and cooking equipment
  • BlueStar
    Professional-style ranges and ovens
  • AGA
    Premium ranges and cooking appliances
  • Dacor
    Ovens, ranges, refrigeration
  • JennAir
    Ovens, ranges, cooktops
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Premium Appliances

  • Miele
    Dishwashers, coffee systems, laundry
  • Fisher & Paykel
    Dishwashers, refrigeration, laundry
  • Bosch
    Dishwashers, ovens, refrigerators
  • Café
    Premium-style residential appliances
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KONGRA LLC is an independent service company. Manufacturer names are used only to describe equipment serviced. KONGRA is not affiliated with or endorsed by these manufacturers unless explicitly stated.

Commercial Ecosystem

A premium visual map of the equipment we service

Front-of-house to back-of-house — cooking, refrigeration, warewashing, prep and light production. Written estimates before any repair begins.

Full commercial coverage
Premium commercial kitchen hot line with combi ovens, gas ranges and salamander broilers
Category 01
01KONGRA Coverage

Hot line · Cooking

The engine room of every restaurant — combustion, calibration and airflow.

Combi & convection ovens, ranges, fryers, griddles, salamanders and steamers. We diagnose ignition, thermostat, gas valve, blower and control-board issues with proper instruments.

  • Combi ovens
  • Convection ovens
  • Commercial ranges
  • Fryers
  • Griddles
  • Salamanders
  • Steamers
Clean commercial refrigeration walk-in with stainless reach-in coolers and shelving
Category 02
02KONGRA Coverage

Cold side · Refrigeration

Cold chain integrity — temperature, defrost cycles and airflow under control.

Walk-in coolers and freezers, reach-ins, prep tables, ice machines and merchandisers. Refrigerant, evaporator, condenser, defrost and temperature-alarm diagnostics.

  • Walk-in coolers
  • Walk-in freezers
  • Reach-ins
  • Prep tables
  • Ice machines
  • Merchandisers
Professional bakery with spiral dough mixer and rack oven
Category 03
03KONGRA Coverage

Bakery & dough

Precision under load — motors, gearboxes and drive systems built for production.

Spiral mixers, dough sheeters, proofers, rack ovens and slicers. Belt tension, gear noise, safety interlocks, roller-gap and motor overheating diagnosed on-site.

  • Spiral mixers
  • Dough sheeters
  • Proofers
  • Rack ovens
  • Slicers
Stainless commercial warewashing area with dishwasher and steam
Category 04
04KONGRA Coverage

Warewashing

Water, chemistry and heat — cycles that keep service moving.

Undercounter, door-type and conveyor dishwashers, glasswashers and booster heaters. Wash and rinse pumps, fill and drain valves, float switches and chemical dosing.

  • Undercounter dishwashers
  • Door-type dishwashers
  • Conveyor dishwashers
  • Glasswashers
  • Booster heaters
Professional food preparation station with planetary mixer and slicer
Category 05
05KONGRA Coverage

Food preparation

Prep-line reliability — planetary mixers, slicers and grinders under daily volume.

Planetary mixers, slicers, food processors, meat grinders and prep equipment. Gearbox, bowl-lift, blade drive and safety-switch diagnostics for continuous production.

  • Planetary mixers
  • Slicers
  • Food processors
  • Meat grinders
  • Prep equipment
Professional commercial kitchen with stainless combi oven, range and walk-in cooler
Restaurants · Hotels · Bakeries
One vendor across the entire commercial kitchen.
Process

How it works

  1. 01
    Step 01
    Book Appointment

    Schedule service online in a few clicks.

  2. 02
    Step 02
    Paid Diagnostic

    On-site inspection with proper instruments and service data.

  3. 03
    Step 03
    Estimate / Quote

    Clear repair options based on the actual issue.

  4. 04
    Step 04
    Parts Deposit if Needed

    Special-order commercial or high-end parts may require a deposit.

  5. 05
    Step 05
    Repair

    Repair is performed according to the confirmed scope.

  6. 06
    Step 06
    Invoice & Warranty

    Pay on completion. Repair-specific warranty in writing.

Examples

Example diagnostic scenarios

Typical diagnostic situations KONGRA handles. Final diagnosis and repair scope are confirmed only after inspection.

CMA L-1X commercial dishwasher not draining
Miele CVA coffee machine / milk system issue
Bosch dishwasher pump periodically running
Caldera Vanto hot tub GFCI tripping
JennAir cooktop igniter keeps clicking
Conveyor pizza oven not heating evenly
Walk-in cooler temperature alarm
Spiral dough mixer trips breaker
Commercial gas range ignition issue
Ice machine low production

Examples only — not completed repair claims.

For Property Managers · Hotels · Multifamily

A repair & maintenance vendor built for portfolios

KONGRA operates as a documented, insured vendor for property managers, hotels and multifamily operators across the Bay Area — one point of contact for high-end appliances, commercial equipment, HVAC and refrigeration.

  • Work orders & tenant coordination
  • Written estimates before repair
  • Photo documentation on every visit
  • W9 and COI available on request
Portfolio-friendly

One reliable vendor for your portfolio

Predictable process, documentation and written estimates. Open a work order online or reach us directly.

Reviews

Help other Bay Area customers find engineering-level service

FAQ

Frequently asked questions

Is the diagnostic visit paid?+

Yes. Diagnostic is a paid on-site visit that includes inspection with proper instruments and service data.

Do you provide estimates before repair?+

Yes. After diagnostic you receive a clear estimate or quote before any repair begins.

Do you work on high-end appliances?+

Yes. Sub-Zero, Wolf, Miele, Thermador, Viking, Gaggenau, Fisher & Paykel, Bosch, GE Monogram, JennAir, Dacor and similar.

Do you work with property managers?+

Yes. Work orders, tenant coordination, photo documentation, written estimates, invoices, W9 and COI available on request.

Do you service restaurants and commercial kitchens?+

Yes. Commercial cooking, refrigeration, warewashing, prep and light production equipment.

Do you diagnose commercial refrigeration?+

Yes. Walk-ins, reach-ins, prep tables, ice machines, evaporators and condensers.

Do you work on bakery and dough equipment?+

Yes. Planetary and spiral mixers, sheeters, proofers, rack ovens and related equipment.

Do special-order parts require a deposit?+

Special-order commercial and high-end parts may require a deposit before ordering.

Do you provide invoices, W9 or COI?+

Yes. Invoices are provided on completion. W9 and COI are available on request.

Are you affiliated with appliance manufacturers?+

No. KONGRA LLC is an independent service company. Manufacturer names are used only to describe equipment serviced.

Ready when you are

Book service, or reach us directly.

San Jose & Bay Area · Commercial & Property Friendly