Diagnostic field record
Samsung RF260BEAESR/AA: condenser-fan starting trouble in San Jose
A Samsung RF260BEAESR/AA refrigerator in San Jose had a cooling complaint with a running compressor and a condenser fan that did not reliably start. This record describes the findings and the recommended scope.
Reviewed · KONGRA LLC
- Equipment
- Samsung RF260BEAESR/AA refrigerator; model confirmed by the appliance label.
- Finding
- Running compressor, condenser fan not reliably starting, dust and debris restricting condenser airflow.
- Recommended work
- Condenser-fan motor replacement, condenser cleaning, reassembly and performance testing.
- Status
- No completed replacement record or final cooling result is claimed.
The refrigerator and service request
A San Jose inspection involved a Samsung RF260BEAESR/AA refrigerator with a cooling complaint. The full model is confirmed by the appliance label. The exterior view illustrates the appliance; the diagnostic findings describe what was observed during inspection.
The reported cooling complaint
The diagnostic report describes poor cooling, a running compressor and a condenser fan that did not reliably start. It also records dust and debris restricting the condenser airflow path. The exterior photograph illustrates the appliance involved; the fan fault comes from the technician’s report, not from the appearance of the refrigerator doors.
The recommendation in the record
The proposed scope was condenser-fan motor replacement, condenser cleaning, reassembly and performance testing. The available report did not include a completed replacement record or a final cooling result. No repair completion or guaranteed fix is claimed here.
Useful information before a visit
For a similar symptom, provide the full model, your city, when cooling changed and whether both compartments are affected. A photo of the accessible identification label can help with service intake. There is no need to reach into a running fan or expose electrical components to submit a request.
Independent refrigerator service
KONGRA provides appliance diagnostics and repair in San Jose and the South Bay. The purpose of the diagnostic visit is to establish the fault and appropriate scope for the particular appliance, including whether a proposed component replacement is supported by the findings.
Equipment photographs
Exterior appliance view; the fan finding is recorded in the diagnostic report.
Questions about this case
What findings led to the fan recommendation?
The report describes a condenser fan that did not reliably start, together with dust and debris in the condenser airflow path.
What should I send when requesting service?
Provide the complete model, city, when cooling changed and whether one or both compartments are affected.
Arrange a model-specific diagnostic
Send the full model, your city, when cooling changed and whether one or both compartments are affected.
Refrigerator and appliance repair in San Jose